We launch in Longford!

Tuesday 1st Mar 2011

Had a great think tank meeting with businesses in Longford town last Tuesday 15th Feb presenting our pilot initiative “National Customer Service Awards”.  The groups were really interested in the project and very enthusiastic about making this a community project so that all parties, including customers, can get involved.

Longford was chosen as our pilot town because it really is the heart of the midlands and has a diverse range of businesses.  We hope to have 30 businesses from the town sign up to the initiative so that we can promote Longford as our pilot town nationally.

The main aim of this initiative is to promote and reward Customer Service in towns throughout the country. The initiative which will be akin to Tidy Towns with on-going checks on customer service levels and in turn awards for towns with the best level of customer service.

Seamus Butler president of the Longford Chamber of commerce commented ‘I believe this a golden opportunity for Longford to mark itself out in the region as a first mover in retail excellence. Provided we get sufficient buy-in from as many Longford businesses as possible, this could lead to a focused marketing of Longford as a preferred destination for shopping and doing business. I urge all Longford businesses that have direct customer interaction to get involved”.

For more information on this initiative and to register your interested please contact Cyril Dunworth of Total Training in Longford @ 087 2056714 or Brenda Farrell of Total Training at 087 6837 922.

Add a comment


Tom Keenan (March 4th, 2011) Cyril, The customer is king and more importantly so in this cash strapped economy at present. Your initiative on customer service looks good and anything I can do to be of service, give me a call.

Cyril (March 8th, 2011) Hi Tom, many thanks for the comment please keep in touch, Regards Cyril.

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